Form Complaint Welcome to the Information Request, Complaint & Appeal Form.Please note the * fields are mandatory. This form should be used to request information in relation to certifications including copies of Certificate of Conformities and other publicly available information. This form should also be used in requesting CMI to investigate complaints or to Appeal Certification Decision. Please note, the request for Documentation referenced on a Certificate of Conformity by the General Public or Competitors, will be forwarded to the Certificate Holder, as CMI are unable to Supply Documentation not owned by CMI. CMI reserves the right to bill any of the above services.Contact InformationContact Person* First Last Organisation Details*Daytime Contact NumberPlease use International FormatEmail* Preferred Contact Method*PhoneE-mailPostalDetails of your InquiryType*ComplaintAppealInformation RequestWhat certification activity is your complaint/appeal/other in relation to?*Technical ReviewInstallation Manual ReviewCorrective Action RequestCertification DecisionSuspension of CertificationWithdrawn CertificationOtherIf other, please detail the certification activity in questionCertificate Licence NumberDetails of the Complaint / Appeal / Information Request*Please provide as much information as possibleWould you like us to contact you to discuss further?*A CMI representative will contact you using your above selected Preferred Contact methodYesNoConfirmation and AuthorisationTerms and Conditions*I understand that should I be Appealing my Certification Decision, I may be billed for this time at an hourly fee as per our Hourly Rate Fee Schedule CMI-AFS-v2.00.pdf. I Agree Terms and Conditions*I understand that should I be requesting CMI to take action on a complaint, that if it is found that the subject of the complaint is unfounded and no action is required by the Certificate Holder, then all costs associated with investigating this complaint will be paid by the Complainant. This is normally invoiced at an hourly fee as per our Hourly Rate Fee Schedule CMI-AFS-v2.00.pdf. I Agree Terms and Conditions*I understand that should I be requesting Information pertaining to a Certified Product, Including the Basis of a Certification, and if my request is granted, I may be billed for this time at an hourly fee as per our Hourly Rate Fee Schedule CMI-AFS-v2.00.pdf. I Agree Digital Signature First Last Date* Date Format: DD slash MM slash YYYY
