2020 Audits – COVID-19 Update – Important Notice

CMI has received provisional approval from JAS-ANZ to remotely undertake audits that are currently affected by travel restrictions and lockdowns not only in Australia but on a global basis due to the COVID-19 Virus.

CMI will be undertaking these remote audits using the IAF mandatory standard MD 4:2018 Information and Communication Technology (ICT) for Auditing/Assessment Purposes.

CMI will be contacting clients who have upcoming 2020 audits to organise your remote ICT audit.

CMI is seeking our client’s assistance in facilitating this ICT remote audit when we contact you. This will ensure that we can complete your 2020 audit within the required regulatory time frames so that we do not have to place your certification in suspension due to it not being completed.

There would be limited grounds to request a postponement of this ICT audit such as:

  • The manufacturing facility being audited has suspended/stood down all production and has temporarily shut down.
  • The client’s certification staff have been temporarily suspended/stood down and the client is not operating.

In such cases, can you please advise CMI of such situations and an expected resumption date if known. This information is important as CMI may need to place a client’s certification into suspension in such cases during this period. Once the manufacturing facility and client’s certification staff have returned to normal operations, CMI will not be able to lift the suspension until the required ICT audit or actual onsite audit are completed.

ICT remote audits are a positive way for a client to maintain their product certification without the need for an actual onsite audit being carried out due to the impact of the COVID-19 Virus.
Where onsite audits can still occur normally, CMI will also be contacting our clients to organise these onsite audits.

If you have any questions regarding this notice, please contact CMI at: surveillance@certmark.org
CMI remain committed to offering the best possible service to our clients and remain positive in our outlook for the future.